Privacy Policy

De-Posit – Privacy Policy

Effective Date: 11 January 2026 

Welcome to De-Posit. Your privacy matters to us. This Privacy Policy explains how we collect, use, store, share, and protect your Personal Information when you use the De-Posit Platform.
By accessing or using our services, you acknowledge that you have read and understood this Privacy Policy.

1. WHO WE ARE

De-Posit (Pty) Ltd Registration Number: 2025/830257/07 (“De-Posit”, “we”, “us”, “our”).
We provide a modern alternative to traditional rental deposits through our Billing Authorisation Service.

2. INFORMATION WE COLLECT
   1. Information You Provide

• Full name and ID number
• Contact details
• Employment and income information
• Bank account and payment method details
• Lease and rental information
• Supporting documents (e.g., payslips, proof of address)
  2. Information From Landlords or Agents
• Tenant Information
• Rental history and arrears
• Inspection reports
• Lease details
• Claims and supporting documentation
  3. Information Collected Automatically
• IP address and device information
• Browser type and operating system
• Usage data and interaction logs
• Cookies and tracking data
  4. Information From Third Parties
• Credit bureaus
• Tenant profiling networks (e.g., TPN)
• Payment processors
• Fraud-prevention databases
• Public records

3. HOW WE USE YOUR INFORMATION

We process Personal Information to:

1. Deliver Our Services

• Assess eligibility
• Verify identity and affordability
• Create and manage Billing Authorisations
• Process payments and debit orders
• Facilitate claims and recover Permitted Charges
• Communicate with Tenants, Landlords, and Agents
  2. Comply With Legal Obligations
• POPIA compliance
• Financial record-keeping
• Fraud prevention
• Regulatory reporting
  3. Improve and Secure the Platform
• Monitor usage patterns
• Enhance user experience
• Detect and prevent security threats
  4. Support Legitimate Business Purposes
• Customer support
• Dispute resolution
• Internal analytics and reporting
  5. Use of De-identified and aggregated Data
  We may use, process, and share de-identified, anonymised, or aggregated data for research, analytics, product development, market insights, statistical reporting, and other commercial purposes.
  All such data is processed in a manner that cannot reasonably be linked back to any identifiable individual, and therefore does not constitute Personal Information under POPIA.
  De-Posit will never sell or share Personal Information in identifiable form without your explicit consent ro a lawful basis.

4. SHARING YOUR INFORMATION

We may share Personal Information with:

1. Landlords and Agents

• For claim processing
• For rental history verification
• For lease-related obligations
  2. Payment Processors
• Debit order and card mandate verification
• Payment collections
  3. Credit Bureaus & Tenant Profiling Networks
• Credit checks
• Rental history reporting
• Default listings (where legally permitted)
  4. Service Providers
• Cloud hosting
• Data storage
• Communication tools
• Identity verification services
  5. Legal and Regulatory Authorities
• When required by law
• For fraud prevention
• For enforcement of contractual rights

All third parties are bound by confidentiality and data-protection obligations.

5. LEGAL BASIS FOR PROCESSING

We process Personal Information based on:

• Consent
• Contractual necessity
• Legal obligations
• Legitimate interests

6. DATA RETENTION

We retain Personal Information only as long as necessary to:

• Provide our services
• Comply with legal requirements
• Resolve disputes
• Enforce agreements

Financial records are retained for at least 5 years.

7. HOW WE PROTECT YOUR INFORMATION

We use industry-standard security measures, including:

• Encryption
• Access controls
• Secure data storage
• Regular security audits
• Third-party compliance checks

No system is completely secure, but we take reasonable steps to protect your data.

8. YOUR RIGHTS UNDER POPIA

You may:

• Access your Personal Information
• Request corrections or updates
• Request deletion (where legally permissible)
• Object to processing
• Withdraw consent (where applicable)
• Lodge a complaint with the Information Regulator

Requests can be submitted via the De-Posit Platform or our support channels.

9. COOKIES AND TRACKING

We use cookies to:

• Improve platform functionality
• Analyse usage
• Enhance user experience

You may disable cookies, but some features may not function properly.

10. INTERNATIONAL TRANSFERS

If Personal Information is transferred outside South Africa, we ensure:

• Adequate data-protection safeguards, or
• Appropriate contractual protections

11. UPDATES TO THIS POLICY

We may update this Privacy Policy from time to time. Updates will be posted on our website with a revised effective date.
Continued use of the platform constitutes acceptance of the updated policy.

12. CONTACT US

For privacy-related queries or requests:
De-Posit (Pty) Ltd Email: willem@de-posit.co.za
Address:337A Chappies Road, Lynnwood, Pretoria, 0081
Information Officer: Willem van der Merwe
You may also contact the Information Regulator of South Africa for complaints.